Privacy Policy

Alshaigy LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MiniDocuments service ("Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Last Updated: January 1, 2025

Scope: This Privacy Policy applies to all users of our Service, including visitors, subscribers, and purchasers of our digital content.

Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, password, and profile information
• Payment Information: Billing address, payment method details (processed securely by Stripe)
• Usage Information: How you interact with our Service, documents accessed, and features used
• Device Information: IP address, browser type, operating system, and device identifiers
• Communication Data: Records of your communications with us, including support requests
• Learning Data: Progress tracking, document completion status, and learning preferences
• Subscription Data: Subscription status, renewal dates, and payment history

Automatically Collected Information

We automatically collect certain information when you use our Service:

• Log data (IP address, browser type, pages visited, time spent)
• Cookies and similar tracking technologies
• Analytics data about your usage patterns
• Error reports and performance data
• Visitor Tracking Data: Session information, page views, visit duration, geographic location (country/city), and user journey patterns

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our Service
• Account Management: To create and manage your account
• Payment Processing: To process payments and manage subscriptions
• Communication: To send you important updates, notifications, and support
• Personalization: To customize your experience and provide relevant content
• Analytics: To understand how our Service is used and improve it
• Visitor Analytics: To track page views, user engagement, and website performance for service improvement
• Geographic Insights: To understand our user base distribution and optimize content delivery
• Security: To protect against fraud and ensure Service security
• Legal Compliance: To comply with applicable laws and regulations

Legal Basis for Processing

We process your personal information based on:

• Contract Performance: To fulfill our obligations under our Terms of Service
• Legitimate Interests: To improve our Service and prevent fraud
• Consent: Where you have given us explicit consent
• Legal Obligation: To comply with applicable laws

We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our Service:

• Payment Processing: Stripe for secure payment processing
• Email Services: Resend for sending transactional and marketing emails
• Database Services: Supabase for secure data storage
• Analytics: Google Analytics for usage insights
• Hosting: Vercel for hosting and performance monitoring

Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or court orders
• Respond to lawful requests from government authorities
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Regular Audits: Regular security assessments and updates
• Secure Infrastructure: Industry-standard security practices
• Employee Training: Regular security training for our team

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our Service

Retention Periods:

• Account Data: Until account deletion or 3 years of inactivity
• Payment Data: As required by law (typically 7 years)
• Usage Data: 2 years for analytics purposes
• Communication Data: 3 years for support purposes

When we no longer need your information, we will securely delete or anonymize it.

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

Types of Cookies

• Essential Cookies: Required for basic Service functionality
• Analytics Cookies: Help us understand how you use our Service
• Marketing Cookies: Used for targeted advertising and marketing
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect Service functionality.

We use a privacy-respecting visitor tracking system to understand how our Service is used and to improve user experience.

What We Track

Our visitor tracking system collects the following information:

• Session Information: Unique session identifiers and visit timestamps
• Page Views: Which pages you visit and in what order
• Visit Duration: How long you spend on our Service
• Geographic Data: General location (country and city) based on your timezone
• Device Information: Browser type, user agent, and device characteristics
• Referrer Information: How you arrived at our Service (if available)

How We Use This Data

We use visitor tracking data to:

• Understand which content is most popular and useful
• Identify technical issues and improve website performance
• Optimize user experience and navigation
• Generate anonymous usage statistics for business insights
• Ensure our Service works properly across different devices and browsers

Privacy Protection

We implement several privacy protections in our tracking system:

• No Personal Identification: We do not collect names, email addresses, or other personally identifiable information
• Session-Based Tracking: Data is tied to browser sessions, not individual users
• Limited Data Retention: Visitor data is automatically deleted after 2 years
• Anonymous Aggregation: All analytics are presented in aggregate form
• No Cross-Site Tracking: We do not track you across other websites

Your Control

You can control visitor tracking in several ways:

• Browser Settings: Disable JavaScript or use privacy-focused browser extensions
• Private Browsing: Use incognito/private browsing modes
• Opt-Out: Contact us to request exclusion from tracking (though this may affect Service functionality)

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for consent-based processing

Exercising Your Rights

To exercise your rights, please contact us at legal@minidocuments.com. We will respond to your request within 30 days.

Verification: We may need to verify your identity before processing certain requests to protect your privacy and security.

Fees: We do not charge fees for processing your rights requests, except in cases where requests are manifestly unfounded or excessive.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will delete such information promptly.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

We rely on:

• Adequacy decisions by relevant authorities
• Standard contractual clauses approved by the European Commission
• Other appropriate safeguards as required by applicable law

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification
• Updating the "Last Updated" date

We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

• Email: legal@minidocuments.com
• Address: 1111B S Governors Ave, STE 29517, Dover, DE 19904 US
• Website: https://www.minidocuments.com

Data Protection Officer: For privacy-related inquiries, you can also contact our Data Protection Officer at privacy@minidocuments.com.

Complaints: If you have concerns about how we handle your personal information, you have the right to lodge a complaint with your local data protection authority.

Response Time: We will respond to all privacy inquiries within 30 days of receipt.